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ORDERING & SHIPPING
 
Online ordering ONLY available to:
USA, Canada, United Kingdom, Australia, New Zealand
All other international customers please CONTACT US
 
For orders over 65 lbs please CONTACT US for better shipping rates.
 
We are not responsible for any delays in Shipping.
Our experience is that shipping times vary greatly, and US Postal guarantees mean very little.
 
 
USA
Continental
USPS Parcel Post - up to 65 lbs: Delivery Confirmation
UPS Ground - up to 70 lbs: Insured + Tracking Number 

Alaska, Hawaii & Puerto Rico Orders
USPS Parcel Post - up to 65 lbs: Delivery Confirmation
 
CANADA
For being so close shipping seems so slow!
USPS Global Priority: up to 4 lbs.
USPS Air Parcel Post: over 4 lbs.
For UPS please CONTACT US
 
United Kingdom
USPS Global Priority: up to 4 lbs.
USPS Air Parcel Post: over 4 lbs.
 
Australia & New Zealand
USPS Global Priority
 
All Other International Orders
Please CONTACT US for Shipping Rates and to place Orders.
  1. Let us know what products you are interested in and how many.
  2. Let us know your address. 
  3. We will then email you the cost for shipping International First Class, Priority, or Express.
  4. Email us how you want your order to be shipped.
  5. We will send you a Paypal money request - the instructions are easy to follow - it is Secure.
  6. When we receive payment we will ship the order. 
 

 
Policies
  • All orders processed within 48 hours during normal business hours.
  • Orders placed after 12:00 MDT will be shipped the following business day.
  • Wholesale Prices: please CONTACT US
  • We do our best to safely package all items. Please inspect contents and report any damage within 72 hours.

Rates
Shipping calculation = Product Weight + Packaging + Handling fee
 
Payment Options
 
Web Orders: Mastercard - Visa - American Express - PayPal - E-Layaway
Phone Orders: Mastercard - Visa - American Express - PayPal
Mail Orders: Cashier's Check - Postal Money Order
 
Refund/Return Policy 
  • 30-day money back guarantee on all returned products.
  • If something is wrong with your order, please, just give us a call or email us with the details, and we will be happy to accommodate you.
  • Please CONTACT US concerning refunds or returned items during Business Hours Mon. - Fri. 9am to 5pm MDT
  • Please notify us before returning any products.



Thank You!
We appreciate your business and look forward to providing you with excellent value and service.
 Phone
1-888-264-5568
E-mail
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Please contact us for reproduction permission: Editor@buyactivatedcharcoal.com